Canada
Unlimited PTO
This is a remote role open to candidates located in Canada. The Digital Customer Success Specialist will play a key role in building and leading a digital-first, AI-powered tech-touch customer experience that delivers personalized engagement at scale. In this role, you’ll collaborate closely with teams across Marketing, Product, Sales, and CS to design and implement automated, AI-enhanced lifecycle journeys that drive product adoption and improve Net Revenue Retention (NRR).